About us

Welcome to Onika Caftan. With over ten years of experience in the fashion industry, we are committed to blending traditional Moroccan craftsmanship with refined elegance. Each piece in our collection reflects Morocco’s rich cultural heritage while embracing timeless elegance. Our journey began with a vision to create exclusive, high-quality garments using the finest materials. Based in Mohammedia, our workshop collaborates with local Moroccan artisans and talented women to create unique pieces. We are proud to support the local economy and showcase Moroccan craftsmanship. Each creation invites you to discover the elegance and authenticity of the Moroccan caftan, allowing any Moroccan, wherever they are in the world, to wear it with pride.

Shipping
• Processing and Shipping: We ensure that your order is processed and shipped promptly to provide you with a smooth shopping experience.
• Delivery Time and Costs: Delivery times vary depending on the destination and time period. We provide tracking information for each order.
• Customs: Customs fees and taxes may apply depending on your country’s regulations.

Returns and Refunds
• Policy: We accept returns only in case of an error on our part or a defect in the item.
• Procedure: If you receive a defective or incorrect item, please contact us to arrange the return. Once the item is received, we will proceed with the refund.

Cancellation
• Policy: Order cancellations are not accepted once the order is confirmed.